Filter
Top Products
5.1 Troubleshooting
Appendix
247
I cannot make an outside call. • The telephone is locked.
Unlock your telephone. ( "2.5.4 Preventing Other
People from Making Outside Calls Using Your Telephone
(Electronic Station Lockout)," "3.1.4 Changing the
Settings (Station Programming)")
• Toll restriction is activated.
Consult your manager or dealer.
• An account code is required. ( "2.2.5 Calling without
Restrictions")
• Another PBX is connected to your system.
A host PBX access code is required. ( "2.8.2 If a
Host PBX is Connected")
• Nothing was dialed within 10 seconds after going off-
hook.
Hang up, off-hook and re-dial again.
A reorder tone is audible or
"
Restricted
" is displayed.
• The telephone is locked.
Unlock your telephone. ( "2.5.4 Preventing Other
People from Making Outside Calls Using Your Telephone
(Electronic Station Lockout)," "3.1.4 Changing the
Settings (Station Programming)")
• Toll restriction is activated.
Consult your System Manager or dealer.
• An account code is required. ( "2.2.5 Calling without
Restrictions")
I cannot make an outside call using the
One-Touch Dialling button or speed
dialling.
• A line access number was not stored.
A line access number is required for outside calls. (
"2.2.2 Easy Dialling," "Storing the names and numbers
for station speed dialling" in "2.10.4 Using the KX-
T7531, KX-T7533, KX-T7536 or KX-T7235,"
"4.1.2 Customising the Buttons")
I cannot remember the feature numbers. Ask your dealer to change the feature numbers for
easier use.
Store the feature numbers into the One-Touch Dialling
buttons. ( "4.1.2 Customising the Buttons")
While talking to an outside party, the line
is disconnected.
• The time limit has expired. ( "Transferring a call to an
external party" in "2.4.3 Transferring a Call," "Leaving a
conference " in "2.4.5 Three-party Conversation")
Consult your dealer to extend the time, if necessary.
Redialling does not function. • The stored number is more than 24 digits or an extension
number. ( "2.2.3 Redial")
I cannot mute the conversation. • You are using the handset. ( "2.4.7 Mute")
I cannot access computer services,
banking-by-phone, etc.
• A tone signal is required. ( "Changing the dialling
mode (Pulse to Tone Conversion)" in "2.2.5 Calling
without Restrictions")
Problem Remedy