General Features
140 Features Guide
2. If the 1st call arrives at extension A,
a) the 2nd call will arrive at extension B.
b) the 2nd call will arrive at extension A.
3. When the 2nd call arrives at extension B, the 3rd call will arrive at extension C.
Notes
• Busy status
If group members are in one of the following conditions, they are considered as
busy.
(1) The extension is in Call Forwarding / Do Not Disturb (FWD / DND) mode.
— Calls to a UCD Group may ring the extension in FWD / DND mode, or skip
it. This is determined by System Programming <Section 3.3 Extension Group /
3.5 Incoming Group, "FWD / DND Mode" in the Programming Guide>.
(2) Another call is already ringing on the extension.
(3) The extension is off-hook.
(4) The extension is logged-out.
• Login / Logout (Group Login / Logout)
Extension users in the UCD Group can leave the group temporarily when they
are away from their desks, to prevent calls being sent to their extensions
(Logout).
They can return to the group when they are ready to answer calls (Login).
UCD group
Extension B
Extension C
Extension A
3rd call in queue
2nd call in queue
(When extension B is busy
or logged-out, the call
arrives at extension C.)
UCD group
Extension A
Extension B
Extension C
3rd call in queue
2nd call in queue
(When extension A is busy
or logged-out, the call
arrives at extension B.)
a) Search Mode : UCD b) Search Mode : Sequential
