General Features
Features Guide 149
(Example 3)
1. The caller is put in the waiting queue for 8 seconds (1T).
2. The caller is transferred to the Overflow destination.
(Example 4)
1. The caller hears OGM 1, if available.
(Sample OGM 1)
• What if OGM 1 is busy?
The caller first hears a ringback tone and then will hear OGM 1 as soon as it becomes
available (Go to step 2).
• What if OGM 1 is OUS (Out-of-Service)?
Step 1 will be skipped (Go to step 2).
2. The caller is put in the waiting queue for 16 seconds (2T).
3. The caller hears OGM 4.
(Sample OGM 4)
If OGM 4 is busy, the caller hears Music on Hold and then will hear OGM 4 as soon as
it becomes available.
4. Same as step 2.
5. The caller is transferred to the Overflow destination.
Notes
• The UCD Time Table procedure applies to outside calls (including transferred calls)
only.
• Any command after "TR," "RET" or "Blank" does not function.
• If any unavailable OGM S(1-8) is assigned in the UCD Time Table, it will be ignored.
Sorry, all lines are busy.
Please wait a moment.
Sorry, all lines are still busy.
Please wait a moment.
1T TR
(1) (2)
UCD group
S1 2T S4 2T TR
(1) (2) (3) (4) (5)
