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1.6 Before Leaving Your Desk
1-52 Operations
Forwarding a Call (Call Forwarding)
Automatically transfers incoming calls to another extension or to an external destination. The
following types are available.
Note: You can also set Voice Mail as the forwarding destination. Refer to “Voice Mail
Integration” in this manual.
• To cancel the Call Forwarding features, refer to “Cancel” in this feature.
• Call Forwarding can only be extended to one target telephone. For example, extension A is
forwarded to extension B, and if extension B tries to set Call Forwarding to extension C, an
alarm tone is heard and the setting is rejected.
If extension B has already set Call Forwarding to extension C, and extension A tries to set
Call Forwarding to extension B, the setting will be also rejected.
• If the destination extension has already set “Do Not Disturb”, you cannot forward any calls
to the extension.
• There should be at least one extension that can receive calls in the same UCD group.
• When a UCD extension which sets “Call Forwarding” function receives a call, the call will
not be forwarded and the system will search for an idle extension in the UCD group first.
But if the UCD extension is the last one that can receive the call, it will be forwarded to the
assigned extension by “Call Forwarding”.
• Setting a new “Call Forwarding” function (All Calls, Busy or No Answer, etc.) cancels any
other “Call Forwarding” functions or the “Do Not Disturb (DND)” function.
• If your entry is valid, confirmation tone 1 (1 beep) is sent. If your entry is the same as
previously programmed data, confirmation tone 2 (2 beeps) is sent. Refer to the “Tone List”
in the Appendix (Section 2).
• You can call the original extension from the Call Forwarding destination extension (for
example, Boss Secretary).
• Camp-On recall and Hold recall are not forwarded.
Ext A
Ext B Ext C
(Yes)
Ext A
Ext B Ext C
(Yes)
!
!
TYPE DESCRIPTION
All Calls
Busy or No Answer
Follow Me
To Outside (CO) Line
All incoming calls are forwarded to another extension.
All incoming calls are forwarded to another extension when you do not
answer or when your extension is busy.
Allows you to set “Call Forwarding — All Calls” feature from another
extension.
All incoming calls are forwarded to an outside (CO) line.
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