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Page 42 Frequently Asked Questions
Upgrading on a Macintosh:
1. Synchronize your old handheld with your old Palm Desktop
software to ensure all the data from your handheld is on your
Macintosh.
2. (Optional) To ensure against data loss, copy your Users Data folder
(inside the Palm folder) and its contents, rename it (for example,
My Old Palm Data), and store the copy outside the Palm folder.
3. If your old Palm Desktop software is version 1.0, uninstall your old
Palm Desktop software.
4. Follow the installation instructions in “Installing Palm Desktop
software on a Macintosh” in Chapter 1. Be sure to install the new
software in the same folder as the old software.
5. To prepare for the first HotSync operation that synchronizes your
new handheld with your new Palm Desktop software, double-click
the HotSync Manager in the Palm folder and choose Conduit
Settings from the HotSync menu.
6. Select
your user name from the User pop-up at the top of the
Conduit Settings window.
7. For all conduits, click Conduit Settings and select the option
Macintosh overwrites handheld. Then click OK.
8. Connect the HotSync cable to your Macintosh. See “Connecting the
HotSync cable” in Chapter 1 for details.
9. Connect your new handheld to the HotSync cable and press the
HotSync button. If the User pop-up appears, select your user
name.
Note:
If you customized the modem setup on your old handheld,
you must re-enter the modem initialization string. You must
also re-enter your passwords. Records you previously marked
Private are still marked Private.
Each handheld must have a unique name
After completing the upgrade process, your new Palm m100 handheld
and your old handheld have the same user name. To prevent
unexpected results during HotSync operations, possible data loss, and
other complications, each handheld must have a unique name. We
strongly recommend that you perform a hard reset on your old
handheld to erase all data from the old handheld and assign it a new
user name during the next HotSync operation with the old handheld.
See “Performing a hard reset” in Chapter 3 for details.