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46 Chapter 4 Nortel Networks i2050 Diagnostic Utility
P0988431 Issue 03
Session data
The session data indicates when a session is started, stopped and in some cases a detailed reason
why the application was stopped.
The session data information applies to the current user of the i2050 Diagnostic Utility.
Current User data
The Current User data overrides the System data. When a value is present in this table and
replicated in the System Data table, the value in use is the value for the current user of i2050
Diagnostic Utility. When a value is unassigned here, the value in use is the value that appears in
the System data table.
The current user data information applies to the current user of the i2050 Diagnostic Utility.
Table 7 Session data
Data Description
Session Start The current connection is indicated by the IP address of the current TPS (Terminal Proxy Server).
The time indicates when the session was connected. The previous 6 connection starts are also
indicated by time stamps.
• Assign Terminal ID is a UNISTIM message that the i2050 Diagnostic Utility uses to indicate
the start of the session.
Session End The last 6 or 7 connection end times are indicated in this column.
• Server Switch indicates the session was ended when the TPS instructed the i2050 Software
Phone to move to another server. In some systems this is done for load balancing reasons.
• internalShutdown indicates the i2050 Software Phone reset on its own. This may be due to
the user exiting the application.
• Watchdog Expired indicates a loss of connectivity with the communications server.
• SoftReset and HardReset indicate the communications server has instructed the i2050
Software Phone to reset.
Reason More detail on the reason the i2050 Software Phone shutdown, such as Watchdog Expired.
Table 8 Current User data
Data Description
Current Skin The i2050 Software Phone skin selected by the user.
Source: i2050->Select Skin
Language
Selected
The language selected by the user.
Source: i2050->Select Language
Use 802.1p Indicates whether QoS 802.1p is being used.
Source: QoS 802.1p
I use a modem to
connect
• Slow connection indicates the check box is selected.
• Fast Connection indicates the check box is cleared.
Source: Select Sound Devices I use a modem to connect to the network
PC Audio Buffer The setting for the PC Audio Buffer (Audio Quality Slider).
Source: Select Sound Devices Audio Quality slider