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P0988431 Issue 03
Registering the i2050 Software Phone on Business Communications Manager 31
Troubleshooting 32
Application fails to install 32
Chapter 3
i2050 Software Phone interfaces 33
Primary User Interface 34
System Tray Interface 38
Local Directory Interface 40
Chapter 4
Nortel Networks i2050 Diagnostic Utility 43
Starting the i2050 Diagnostic Utility 43
Starting the i2050 Diagnostic Tool using the Start menu 43
Starting the i2050 Diagnostic Tool using the command line 44
Viewing the diagnostic information 44
Audio connection data 44
Session data 46
Current User data 46
System Data (All Users) 47
Utility Output 48
Updating the diagnostic information 48
Updating the diagnostic information manually 48
Configuring the i2050 Diagnostic Utility to automatically update the
diagnostic information 49
Saving the current diagnostic information to a file 49
Printing the diagnostic information 49
Changing the printer settings 50
Sending an email with the diagnostic information 50
Opening an existing diagnostic file 50
Closing an existing diagnostic file 50
Displaying or hiding the Toolbar 51
Displaying or hiding the Status Bar 51
Accessing the i2050 Diagnostic Utility help 51
Accessing additional information 52
Exiting the i2050 Diagnostic Utility 52