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Voice Mail User Guide 3
Recording Personal Greetings
You may want to include the following information when recording your personal greeting:
• Whether you are in the office and where you can be reached.
• When you will be returning calls.
• How to exit voice mail (for callers who do not want to leave a message). For example,
“Press 0 to return to the operator.”
The following are sample greetings to help you plan your message:
• Hello, this is __________. I am either on another line or away from my desk and
cannot take your call at this time. If you need to speak to someone immediately,
please dial zero now. Otherwise, leave a detailed message, and I will return your call
as soon as possible. Thank you.
• Hello, this is __________. I will be away from the office from day/date until day/date.
If you need to speak to someone immediately, please dial zero now. Otherwise, leave
a detailed message, and I will return your call when I return. Thank you.
If you do not record a personal greeting, the default system greeting is used. Following is a
sample default system greeting.
__________ is not availble. After the tone please record your message. When finished
leaving your message, hang up, or press # for more options.
To record or change your personal greeting:
1. Access your mailbox as described on page 2.
2. Press 4 or say “Personal” to select the Personal Options menu.
3. Press 1 or say “Greeting” to record or change your personal greeting.
4. Do one of the following:
• Press 1 or say “Primary” to record or enable your primary greeting.
• Press 2 or say “Alternate” to record or enable your alternate greeting.
• Press 3 or say “System” to enable the system default mailbox greeting.
5. Do one of the following:
• If you selected the system greeting option, hang up.
• If you already have a primary or alternate greeting, it is played when you
select primary or alternate.
6. Do one of the following:
• Press # or say “Accept” to accept the greeting.
• Press 1 or say “Replay” to replay the greeting.
• Press 2 or say “Append” to add to the greeting.
• Press 3 or say “Erase” to erase and rerecord the greeting.
• Press * or say “Cancel” to exit without changing your greeting.