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Inter-Tel
®
Voice Mail User Guide
Using Remote Messaging
You can use Remote Messaging to call you when your mailbox receives new voice
messages
2
. Using “cascade levels” of up to nine phone numbers, the voice mail system
calls each number until it successfully connects to a device (for example, your home
phone, a mobile phone, or a pager).
You can use primary and alternate cascades to program messages for different time
periods. For example, you can use a primary cascade to notify you of new messages from
5:00 P.M. to 10:00 P.M. on weekdays. You can also use an alternate cascade to notify you
of new messages on weekends. See the Remote Messaging example below. See page 9
to set up Remote Messaging.
2. This feature may or may not be enabled for your system.
NOTE
If the system cannot reach you, you receive a voice message stating that
notification could not be completed. You cannot use Remote Messaging for E-
Mail Reader e-mail and fax messages (see page 16).
The cascade
level 1 number
(for example,
your home
phone) receives the call
from voice mail.
There is no answer, so
voice mail places another
call to the cascade level 2
number.
Voice mail
records the
message.
Depending on when the
message was received,
voice mail calls either your
primary or alternate
cascade.
The cascade
level 2 number
(for example,
your mobile
phone) receives the call
from voice mail, and you
answer the call.
You are notified of the
new message (“You have
a voice message from...”).