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Voice Mail User Guide 5
Message Features
The following are mailbox message features.
Listening to Messages
To listen to messages:
1. Access your mailbox as described on page 2. If E-Mail Reader is enabled for your
mailbox, press 1 or say “Voice Mail.”
2. Do one of the following:
• Press 1 or say “New” to listen to new messages.
• Press 3 or say “Saved” to listen to saved messages.
3. While you are listening to a voice message, you can use the following options:
• Press # or say “Skip” to skip to the end of the recording.
• Press 1 or say “Back Up” to rewind three seconds and replay the message.
• Press 2 or say “Pause” to pause. Press # or say “Continue” to continue.
• Press 3 or say “Forward” to skip ahead three seconds.
• Press 4 or say “Lower” to lower the volume.
• Press 5 or say “Envelope” to play the message envelope.
• Press 6 or say “Higher” to raise the volume.
• Press 7 or say “Save” to save the new message in your mailbox.
• Press 9 or say “Delete Message” to delete the message.
After listening to a message, you have the following options:
• Press 1 or say “Replay” to replay the message from the beginning.
• Press 2 or say “Reply” to reply to the message. Then do one of the following:
o Press 1 or say “Voice Mail” to leave a voice message for the subscriber (you
cannot leave messages for outside callers).
o Press 2 or say “Callback” to place a return call. If the number is available, your call
is transferred to the caller’s extension or telephone number.
• Press 3 or say “Forward” to forward a copy of the message to another subscriber. If
you want to include an introduction, press 1 or say “Record.” Otherwise, press # or
say “Accept” to forward the message without additional comments.
• Press 4 or say “Previous” to listen to the previous message.
• Press 5 or say “Envelope” to play the introductory message envelope. See “Changing
the Message Envelope” on page 12 for more information.
• Press 6 or say “Next” to listen to the next message.
• Press 7 or say “Save” to save the new message in your mailbox.
• Press 9 or say “Delete Message” to delete the message.