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Inter-Tel
®
Voice Mail User Guide
Voice Mail Directory
Subscribers or non-subscribers can use dialpad buttons or ASR (if enabled, see page 1) to
search for directory names. ASR may not be able to locate names that are pronounced
differently than they are spelled. For these types of names, spell the name using the
dialpad buttons (see the table below).
When one to 10 matches are located, you can browse the list of returned names. The
Directory lists are circular. That is, when the end of the list is reached, the next name
played is the first name in the Directory. When the correct name is played, say “Yes” or
press # to select it.
If the system locates more than 10 matches, you can either browse the list using the
options mentioned above, or filter the list by responding to the filtering questions generated
by the system. Based on your responses, the system filters the list to include first or last
name matches only. If the system cannot locate an exact match, it returns the closest
match found.
To use the dialpad buttons to spell a name:
When prompted, press the appropriate dialpad buttons to spell the name. The
number of times a button is pressed determines which character is entered, as
shown in the following table.
Number of Times Button is Pressed
Button
1 2 3 4 5
1 -&( )1
2 ABC ‘ 2
3 DEF ! 3
4 GH I * 4
5 JKL#5
6 MNOñ 6
7 PQRS7
8 TUV?8
9 WXY Z 9
0 @:.,0