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Voice Mail User Guide 15
To search the Directory:
1. Dial the voice mail number.
2. Press # or say “Directory.”
3. Press the appropriate dialpad buttons to spell the name or say the last name of the
person (see the table on page 14). For example, if you say “John,” the system
locates all of the subscribers with the first or last name of John.
If 10 or fewer matches are found, you have the following options:
• Press # or say “Yes” to accept the name that is played.
• Press 1 or say “Previous” to browse to the previous name in the list.
• Press 2 or say “More” to hear more information about the subscriber.
• Press 3 or say “Next” to browse to the next name in the list.
• Press 4 or say “New” to search for a new name.
• Press * or say “Cancel” to exit the directory.
If more than 10 matches are found, the system prompts you to browse or filter the
list. Do one of the following:
• Press 1 or say “Yes” to browse the list (see step 3 for options).
• Press 2 or say “No” to select the filter option, and then respond to one of the
following filter questions:
o The system begins by asking you if the name you are searching for is the
last name. If it is, press 1 or say “Yes,” say the last name, or spell the last
name.
o If you did not respond to the first question, the system asks if the name you
are searching for is the first name. If it is, press 1 or say “Yes,” say the first
name, or spell the first name.
After the list has been filtered by first or last name, a smaller list of names is returned.
You can then browse the list and select the appropriate name.