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5624 Wireless Handset User Guide
68
Error or Warning Messages
Display shows Probable cause Action or comment
No access The network is in range but there are
no access rights.
Switch off the handset and then
switch it on again or contact your
system administrator.
No System. The handset
beeps once a minute
(during max 30 minutes)
with a low tone followed
by a high tone (if enabled,
the vibrator also follows
the beeps).
The handset is out of coverage or
handset is defective.
Stop the beep with the Sound off
key and go into range.
Note: When re-entering the
coverage area it can take a couple
of minutes before the handset
automatically registers with the
system.
or
contact the system administrator.
SERVICE required
Parameters corrupt
Note: This display
message is only shown in
English.
The handset is defective. Select the reset option on the
middle soft key if available. If no
reset option is available or fault
does not resolve the issue the
handset needs repair.
SERVICE required
Invalid IPDI
Note: This display
message is only shown in
English.
Easy replacement procedure not
followed correctly or failure during
easy replacement procedure.
Send the handset for service.
Enter PIN code The handset’s lock is activated. Enter the required PIN code. If the
PIN code is lost enter a new one
via PDM or do a factory reset via
the PDM.
Battery low, charge now The battery level is low. Charge or replace the battery.
Phonebook is not
available at the moment.
The phonebook does not respond, not
available at the moment.
Try again later. If the fault persists
do a factory reset via the Admin
menu or PDM.
Voice mail number not
defined
There is no Voice mail number
defined in the handset.
Define a Voice mail number via the
PDM.
Could not encrypt
connection.
The parameter "Encryption Required"
is enabled in the handset in
combination with;
1. Unencrypted base station(s);
and/or,
2. Unsupported base station(s).
1. Disable the "Encryption
Required" parameter in
handset; and/or,
2. Enable the encryption in the
base station(s); and/or,
Note: If a base station(s) is
used, the software version
must be 3.1.x or later.
3. Use supported base station(s).
Ask your supplier.