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5312/5324 IP Phones User Guide
ABOUT YOUR PHONE
The Mitel 5312 and 5324 IP Phones are full-feature, dual port, dual mode telephones that provide
voice communication over an IP network. Each features a back-lit liquid crystal display (LCD) screen,
display-assisted access to features, on-hook dialing and off-hook voice announce with handsfree
answerback, and a large ringing/message indicator. The 5312 IP Phone offers 12 programmable
keys, and the 5324 IP Phone offers 24 programmable keys for one-touch feature access. Both
phones provide ten fixed feature keys for convenient access to features such as Conferencing,
Redial, and many customizable user settings.
The 5312 and 5324 IP Phones support Mitel Call Control (MiNet) protocol and Session Initiated
Protocol (SIP). The 5324 IP Phone also supports modules such as the Line Interface Module, 5310 IP
Conference Unit, and the 12 and 48 Button Programmable Key Modules. The 5324 IP Phone can be
used as an ACD Agent Phone or a Teleworker phone. The personal key on the bottom left (5312) or
bottom right (5324) is always your Prime Line; the remaining personal keys can be programmed as:
• Feature keys (for example, Do Not Disturb). You can program feature keys from your phone
(5324 only), or using the Desktop Tool. Your administrator can also program feature keys.
• Speed Call keys. You can program speed call keys from your phone, or using the Desktop Tool.
• Line Appearances. Only the administrator can program line appearances.
Note: For more information on the Desktop Tool, talk to your system administrator.
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