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5312/5324 IP Phones User Guide
CALL HANDLING
Hold
To place a call on Hold:
• Press
( HOLD ).
To retrieve a call from Hold:
1. Lift the handset.
2. Press the flashing line key.
To retrieve a call from Hold at another phone, do one of the following:
• Press the flashing line key.
• Dial the appropriate feature access code and the number of the station that placed the call on
Hold.
Mute
Mute lets you temporarily turn your phone's handset, headset or handsfree microphone off during a
call.
To turn Mute on during a call:
• Press
( MUTE ). The ( MUTE ) light turns ON.
To turn Mute off and return to the conversation:
• Press
( MUTE ). The ( MUTE ) light turns OFF.
Note: If you are on a Handsfree MUTED call and you lift the handset, the handset microphone is
automatically enabled and the MUTE light turns OFF. NOTE FOR USERS ON RESILIENT 3300
ICP SYSTEMS: If your phone switches to the secondary system while your speaker or handset
is muted (that is, while the Mute key is lit) the call remains muted until you hang up.
Transfer
To Transfer an active call:
1. Press
( TRANS/CONF ).
2. Dial the number of the third party.
3. Do one of the following:
• To complete the Transfer, hang up.
• To announce the Transfer, wait for an answer, consult, and hang up.
• To cancel the Transfer, press
( CANCEL ).
To transfer an active call during headset operation:
1. Press
( TRANS/CONF ).
2. Dial the number of the third party.
3. To complete the Transfer, press the Release feature key.
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