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5312/5324 IP Phones User Guide
Direct Paging
Direct Paging allows you to page a party through the party’s handsfree speaker. If the paged party
has Off-Hook Voice Announce enabled, the page will be heard even when the party is on a handset
or headset call. If the paged party has Handsfree Answerback enabled and turned on on the phone,
your page automatically establishes a handsfree call with the paged party.
To page a party:
1. Lift the handset.
2. Press the Direct Paging feature key or dial the appropriate feature access code.
3. Dial the extension number.
4. Speak to the dialed party after the tone.
How you answer a Direct Page depends on whether Handsfree Answerback is enabled and turned on
at your phone. See one of the following procedures in this guide:
• Direct Paging — Handsfree Answerback Enabled
• Direct Paging — Handsfree Answerback Disabled
Direct Paging - Handsfree Answerback Enabled
When you receive a Direct Page, Handsfree Answerback automatically establishes a Handsfree call
on your phone after a single burst of tone. Your administrator enables or disables Handsfree
Answerback on your phone. After your administrator enables Handsfree Answerback, you can
choose to turn it on or off directly from your phone.
To turn Handsfree Answerback on:
• When your phone is idle, press
(MUTE) once. The MUTE key light flashes to indicate that
Handsfree Answerback is ON.
• When a Direct Page arrives, the MUTE key light turns OFF and a Handsfree call is
automatically established.
To turn Handsfree Answerback off:
• Press the flashing
(MUTE) key once. The MUTE key light turns OFF.
• To respond to a Direct Page when Handsfree Answerback is OFF, see "Direct Page –
Handsfree Answerback Disabled" elsewhere in this guide.
Note: By default, Handsfree Answerback is turned OFF at your phone. If the (MUTE) key is
OFF when your set is idle, Handsfree Answerback is OFF.
To answer a call using Handsfree Answerback:
Phone state before Page arrives To answer the Direct Page
Phone is idle and MUTE is flashing 1. Check that MUTE is OFF.
2. Listen for the paging party.
3. Begin speaking.
4. Lift the handset if you wish to switch from a Handsfree call
to a handset call.
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