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5312/5324 IP Phones User Guide
Record a Call
This feature uses your voice mail system to record your telephone conversations. Note: You may be
required by law to inform the other party that you are recording the conversation. For specific
instructions, consult your system administrator.
To start recording while on a 2–party call:
• Press the Record Call key. (See Feature Keys elsewhere in this guide for instructions on
programming a Record Call key to your phone.)
Note: Your system may be programmed to automatically begin recording external calls when
you or the other answers.
To control recording on a 5312 IP Phone, do one or all of the following:
• To stop and save a recording, press the Record Call feature key.
• To stop and erase a recording, press
(CANCEL).
To control recording on a 5324 IP Phone, do one or all of the following:
• To pause recording, press the Pause softkey.
• To resume recording after pausing, press the Resume softkey.
• To stop a recording without saving it, press the Erase softkey or
(CANCEL).
• To stop and save a recording, press the Save softkey.
Putting the call on hold saves the recording; taking the call off hold starts a new recording. Depending
on system programming, hanging up, or pressing
(TRANS/CONF) or a DSS key, may also
save the recording.
To listen to a recording:
1. Lift the handset.
2. Access your voice mailbox.
3. Follow the prompts to retrieve the recording.
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