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Mitel 3000
Getting Started Guide
Directory Services
There are two types of Directory Service provided in the system - a Simple Directory Service and
a Dial Name Directory service.
Only one of these services can be programmed at any time.
Recording a Directory Message, listing the names and extension numbers, provides the Simple
Service. Callers can dial through the message to contact the extensions.
The Dial Name service prompts callers to enter the name of the extension they wish to contact.
They can scroll up and down through the directory as necessary.
When a directory service is programmed dialing # when listening to the Auto Attendant greeting
accesses the directory.
Activating the Simple Directory Service
Instruction
21
Action Menu Display
From the System Programming
sub menu select [System]
Select Option
-System
-Extensions
-Lines
Scroll down and select
[Change Greetings]
Select Option
- Line Key Light
- Change Greetings
- Call Logging
Scroll down and select
[Directory Message]
Scroll
Select Option
- Courtesy Service Night
- Directory Message
- Exit
Note: When a directory message is recorded dialing # when listening to the Auto Attendant
greeting replays this message. You can dial through this message.
Scroll