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Mitel 3000
Getting Started Guide
Table of Contents
GUIDE TO SYSTEM DOCUMENTATION......................................................................................................1
Getting Started Guide.................................................................................................................................1
Phone Quick Reference Guide.................................................................................................................1
Administrator’s Manual...............................................................................................................................1
Broadband Module Manual .......................................................................................................................1
IP Phone Quick Reference Guide ............................................................................................................1
Documentation CD .....................................................................................................................................1
SYSTEM DESCRIPTION ..................................................................................................................................2
System Options...........................................................................................................................................2
System Programming Notes .....................................................................................................................2
Eight key Feature Phone layout................................................................................................................3
Sixteen Feature Phone (with 32 key Console).......................................................................................3
Explanation of Symbols in this Guide ......................................................................................................4
SYSTEM PROGRAMMING ..............................................................................................................................4
Accessing the System Programming.......................................................................................................5
PROGRAMMING SYSTEM TIME & DATE....................................................................................................6
CONFIGURING A GROUP (RING/HUNT GROUP)......................................................................................7
Configuring a Group & Assigning extensions.........................................................................................7
Configuring a Group & Assigning extensions [continued].....................................................................8
Mapping Incoming Calls to a Group [From a Network line]................................................................10
Mapping Incoming Calls to a Group [From an MSN or DDI]..............................................................11
CONFIGURING CALL RESTRICTION RULES ..........................................................................................12
Call Restriction and Tables......................................................................................................................12
Setting up Call Restriction Tables ..........................................................................................................13
Assigning the Rules to Extensions.........................................................................................................14
CONFIGURING NIGHT & WEEKEND SERVICE .......................................................................................15
SYSTEM PASSWORD....................................................................................................................................16
Viewing Extension Passwords................................................................................................................16
VOICE MAIL......................................................................................................................................................17
Configuring the System Voice Mailbox..................................................................................................17
Enabling the System Voice Mailbox.......................................................................................................17
Assigning Voice Mail extensions ............................................................................................................18
Assigning Voice Mail capacities..............................................................................................................19
AUTO ATTENDANT........................................................................................................................................20
DIRECTORY SERVICES ................................................................................................................................21
Activating the Simple Directory Service.................................................................................................21
Dial Name Directory Service Programming ..........................................................................................22
Turning the Service on and Programming the Directory Table..........................................................22
SPEED-DIAL NUMBERS................................................................................................................................23
Programming Personal Speed-Dial numbers .......................................................................................23
Programming System Speed-Dial numbers .........................................................................................24
POWER FAILURE OPERATION...................................................................................................................25
Battery Backup Unit (BBU)......................................................................................................................25
Digital Systems..........................................................................................................................................25