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Mitel 3000
Getting Started Guide
9
Note on groups & group types.
Group programming
• When assigning extensions within a ring or hunt group, the first eight extensions are
included by default in Group 1. The remaining 19 groups contain extension 20 only.
The Administrator may select or deselect extensions within a group at any time.
• Up to 20 groups can be programmed.
• Up to 16 extensions can be assigned to each group.
• Extensions can be in multiple groups.
• Groups of different types may be configured in your Mitel 3000 system. When
programming a group you will be offered the following options:
Ring Group:
When selected, all phones in the group ring simultaneously for an incoming call.
Hunt Group:
When selected, incoming calls are presented the first available phone in the group
depending on the type of hunting selected and the order that the extensions were entered
into the group. If the call is not answered at that extension it hunts to the next available
extension. The types of hunt group are:
• Linear
Calls are presented to the first available extension in the group. The selection of
the extension is determined by the order the extensions are programmed into
the group.
• Circular
Calls are presented to the next available extension in the group. The selection of
the extension is determined by the order the extensions are programmed into
the group.
• Longest Idle
Incoming calls are presented to the extension that has been idle for the longest
period of time.
Group names
All groups can be assigned specific names to facilitate ease of programming and system
usage.