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Model 8560 Display Phone and Model 8660 IP Phone User Guide
Index
A
Abbreviations 5
About This Guide 2
About Voice Mail 7
About Your Phone 3
Accessing Your Mailbox 33
Accessing Your Phone 64
Account Codes 59
ACD Hunt Groups 66
Adding Parties to a Conference 22
Adjusting Your Phone’s LCD Contrast 12
Administrators 70
Agent Help 65
Agent IDs 66
Alphanumeric Mode 8
Alternate Greeting 14
Answering Calls 20
Assigning Secondary Extension Keys 58
Automatic Call Answer 46
Automatic System Forwarding 26
B
Background Music 45
Blocking Calls 18
C
Call Waiting 20
Callbacks 17, 19
Calls
answering 20
blocking 18
ending ACD 68
making 16, 19
making conference 22
picking up (reverse transferring) 24
placing a non-handsfree 16
placing on hold 21
receiving 17, 20
receiving an off-hook voice announce 18
receiving non-handsfree 17
returning to a held caller 21
waiting for called phone 17
Canceling
messages 32
unheard messages 38
Cascade Levels 51
Changing
call screening transfer method 48
directory name 15
fax destination number 49
keymaps 45
language 46
message envelope 48
message search order 49
personal greeting 14
remote feature access password 64
transfer method 48
voice mail message envelope 48
voice mailbox password 47
volume levels 44
Clearing Reminder Messages 42
Compatibility 9
Conference Calls 22
Connecting a Headset 29
D
Date, Time, Name, and Extension Number 28
Default Feature Codes 73
Default Key Configuration 2
Defaults 47, 56
Deleting Station Speed-Dial Numbers 53
Delivery Options 37
Dial Tones 8
Dialing Options 19
Dialing Speed-Dial Numbers 53
Direct Station Selection/Busy Lamp Field (DSS/BLF) 57
Directories
name 15
outside 19
phone 60
search 62
using 60
voice mail 62
Disabling
account codes 59
automatic call answer 46
background music 45
call forwarding 64
do-not-disturb 64
group listen feature 30
handsfree 18
hunt group calls 66
paging 55
record-a-call 54
system forwarding 26