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8
FINDING YOUR WAY
Model 8560 Display Phone and Model 8660 IP Phone User Guide
WHAT YOU SEE AND HEAR
As you can see, your 8560 Display Phone, 8660 IP Phone, and Axxess system come
equipped with a lot of “bells and whistles.” To help you understand what everything
means, it is recommended that you read the following information before you use
your phone.
• Your telephone system may be programmed for one or two dial tones. Systems
with two dial tones have one for intercom calls and one for outside calls.
• Many features “time out” if you wait too long before performing the next step. If
this happens, you must hang up and start again.
• If you hear four fast tones or repeating fast tones, you have pressed an invalid key
combination, tried to select a restricted line, dialed a restricted or invalid number,
dialed too slowly between digits, or waited too long before performing the next
step. Hang up and try again.
• Some Model 8560 Display Phones and 8660 IP Phones have red and green lamps
in the feature keys. Green indicates a call is ringing, holding, or active on your
phone. Red means the call is on another phone. If the keys only light red, either
your phone does not have the green lamps, or the system may not be programmed
to support the two lamp colors.
NOTE: Your phone may be programmed to always use red lamps for calls ringing
directly to your phone. If you are uncertain about the configuration, ask your Sys-
tem Administrator.
• The key lamps may be solidly lit or flashing to indicate the status of a call or fea-
ture. To avoid confusion, this guide uses different icons to signify that a lamp is
unlit ( ), lit ( ), or flashing ( ).
• “Off-hook” means that either the handset is lifted or the speakerphone is on (is
lit). “On-hook” indicates that the handset is in the cradle or the speakerphone is
off. For example, you must first go “off-hook” to make a call, but you must go
“on-hook” to end a call.
• If the key and the Message Indicator Lamp are lit when using a directory
or entering a message, you are in alphanumeric mode, which allows you to enter
letters. If the key and the Message Indicator Lamp are unlit, you are in
numeric mode and can only enter numbers and special characters.
• “Handsfree” mode indicates that a call is connected through the speakerphone
(i.e., you don’t have to lift the handset to speak). While in handsfree mode, you
can make or receive calls.
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