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GETTING STARTED
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Model 8560 Display Phone and Model 8660 IP Phone User Guide
Outside Calls
With outside calls, you can talk to people who aren’t members of your phone system.
When you make an outside call, however, you must dial any area codes or long dis-
tance digits that your telephone company requires.
Placing Outside Calls
To place an outside call:
1. With or without the handset lifted, press or the OUTGOING menu
key.
2. Dial the desired number.
NOTE: If you see a request for an account code and hear a single beep, you must
dial an account code before you can place your call (see page 59).
Depending on how your system is programmed, you may be able to use one of the
following methods to select an outgoing line, instead of pressing the OUTGOING
key:
• Dial the Outgoing Call feature code (default is 8).
• Press an unlit key, if you have one.
• Press an unlit LINE key, if you have one.
• Dial a Select Line Group feature code (defaults are 92001-92208 but may differ
depending on the software version).
• Dial the Automatic Route Selection (ARS) feature code (default is 92000 but
may differ depending on the software version).
To request a callback (queue on to the line) if all outgoing lines are busy when you
try to call out:
Press the QUEUE menu key when you hear busy signals and hang up. When the line
is available, your phone rings.
To cancel the queue request before your phone rings:
Press .
When dialing the number, you can press one of the following menu keys:
• OUTSIDE DIR: Selects the speed-dial directory. (See page 60.)
• STN SPEED DIAL: Selects the Station Speed-Dial feature. (See page 52.)
• SYS SPEED DIAL: Selects the System Speed-Dial feature. (See page 53.)
• REDIAL: Redials the last outside number you dialed. (See page 27.)
OUTGOING
CALL
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