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96 Hewlett-Packard Jornada 420 Palm-size PC
HP Jornada does not
auto-suspend when
connected to a desktop
PC or when using the
modem.
The HP Jornada is designed to stay
on while connected to a computer.
This is the correct behavior. No
action is needed.
HP Jornada
automatically shuts
down.
Batteries are too low to run the
P/PC. When a critically low
battery-power condition is
encountered, the HP Jornada
initiates a safety shutdown.
Connect to AC power and charge
the battery.
HP Jornada does not
turn on when connected
to AC power.
HP Jornada is locked up. Connect
the HP Jornada to external power,
and perform a soft reset. (See
“Resetting” on page 99.) (Caution:
You may lose any unsaved data
when performing a soft reset.)
HP Jornada locks up
when running
applications.
HP Jornada is locked up. Connect
to AC power, and perform a soft
reset. (See “Resetting” on page 99.)
Note: Check battery power
regularly to ensure that the battery
is not running low on power.
HP Jornada does not
turn on or display
appears to be off, even
though power is on.
The display contrast is too light.
(For more information, see “Using
HP settings” on page 31.)
Backup file created
with the HP backup
application on another
HP handheld device
cannot be restored to
the HP Jornada 420.
File format is not compatible, or file
cannot be found.
Only a PIM database backup file
(.dbb) can be restored from another
HP handheld device to the
HP Jornada 420. Make sure that
you save the backup file (.dbb) in
the My Documents directory on the
other handheld device, and that the
My Documents directory is copied
to the CompactFlash Card used for
the restore action.