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18
In Call Menu Operation
Depending on the system configuration, either Standard
or Enhanced Digital, control of the In Call menu features
may vary. Based on the current handset system, some
In Call Menu Options may not be available. If the system
configuration is for Mobility Server, please refer to page
19.
PBX functions allows users to access features provided
by the PBX (phone switch). These functions are available
only when configured for the users 9p23 handset. See
your system administrator for more information.
The In Call Menu Right Soft key will appear as Transfer,
which allows users to place the current call on hold, dial
a second number or recall one from the Phone Book,
talk to the other caller, and then confirm or cancel the
transfer.
Standard system configuration
Standard system configuration is applicable to analog
and T1 CAS interfaces to the PBX.
The In Call menu allows users to control features during
a call. Features are available only during an active call. To
access the In Call menu press the Left Soft key to select
Options and use the up and down arrows of the Scroll
key to move through the menus.
Hook Flash
Provides the user with a new dial tone. If the system is
not configured for the transfer function, Hook flash is a
Right Soft key function that appears as Flash and Hook
flash will not appear in the Options list.
Conference
Allows users to place the present call on hold, dial
another number and conference the calls together.
Hold
Places an active call on hold.
Reconnect
Allows users to reconnect to the call on hold.
Callback
Allows the 9p23 handset to notify users when an
unavailable (busy) dialed number is available.
Cancel Callback
Disables the active callback function.
Enhanced Digital Integration
EDI configuration is applicable when there is a digital
interface to a Nortel or Avaya PBX. The EDI In Call menu
lets users access features during a call the same way
as with the Standard system configuration. Since EDI
may support up to four lines and allows for each line to
be placed on hold, a blinking line appearance (1, 2, 3 or
4) on the top left of the display indicates which line is on
hold.
The In Call menu allows users to control features during
a call. In Call menu features are available only during an
active call. To access the In Call menu press the Left Soft
key to select Options and use the up and down arrows of
the Scroll key to Scroll through the menus.
Select Line
Allows users to select another line. If the system is not
configured for the transfer function, Select Line is a Right
Soft key function that appears as Line and Select Line
will not appear in the Options list.
Conference
Allows users to place the present call on hold, dial
another number and conference the calls together.
Hold
Places an active call on hold.
Reconnect
Allows users to reconnect to a call on hold.
Callback
Allows the 9p23 handset to notify users when an
unavailable (busy) dialed number is available.
Cancel Callback
Disables the active callback function.