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4.1 Troubleshooting
Installation Manual 233
016 CS overload • Defective cable
• CS malfunction
• Optional service card
malfunction: CSIF
• Check the cable diameter and length
• Replace the CS
• Replace the corresponding optional
service card
017 BRI port overload • Defective cable
• Defective ISDN terminal
equipment
• Optional service card
malfunction: BRI
• Check the cable
• Replace the defective terminal
equipment
• Check the number of connected
terminal equipment
• Replace the corresponding optional
service card
020* SD file access error • SD Memory Card
malfunction
• Bad connection of SD
Memory Card
• MPR card malfunction
• Press the Reset Button
• Reprogramme the Hybrid IP-PBX
• Replace the SD Memory Card
• Replace the MPR card (be sure to turn
off the Hybrid IP-PBX when replacing)
021* SD Memory Card
disconnected
• SD Memory Card not
installed
• Bad connection of SD
Memory Card
• SD Memory Card
malfunction
• MPR card malfunction
022 Not enough free
space on SD card
• Not enough memory
space available to save
the system data, or to
upload system files from
the KX-TDA Maintenance
Console
• Delete the files whose file names start
with "$" from SD Memory Card
• Delete the "Pxxx" files (old programme
files of optional service cards) from SD
Memory Card. "xxx" indicates the card
type (e.g., "PDHLC" for DHLC card)
Note
Do not delete the "PMPR" file; it is the
programme file of the MPR card.
Error Code Error Message PROBABLE CAUSE SOLUTION