Group Call Pickup Using Phone Features
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2. Use the dialpad to enter the number to which to transfer the call.
If your IP Phone includes a BLF key for the number that you wish to transfer to, you can
press the BLF key instead of dialing.
3. When the number rings or is answered, press the Fast Xfer key again. The call is
transferred.
4. If the call is not answered, press the line key to resume and terminate the call.
Group Call Pickup
If you are a member of a call pickup group, use Group Call Pickup to answer a call ringing at
any extension in the group.
Picking up a call
Steps to Take
1. While a phone is ringing in your call pickup group, press the line key.
2. Press the Pickup key.
3. Dial the extension that is ringing.
Picking up a call while on a call
Steps to Take
• While a phone is ringing in your call pickup group, press the Pickup key. Your current
call is placed on hold and you retrieve the incoming call.
Group Intercom
You can use Group Intercom to call or page individual members of your intercom group
using a short intercom number assigned to each member of the group. You can also page all
intercom group members simultaneously, or establish a conference call with up to 30
members of your intercom group.
Intercom numbers may be one, two, or three digits in length, depending upon the size of your
intercom group. Contact your administrator to learn which intercom numbers have been
assigned to your group.
Calling a member of your intercom group
Steps to Take
1. Lift the handset.