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Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0
OL-3105-15
Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0
Integration Description
Figure 2 Serial Connections Between Multiple PBXLink Boxes and Cisco Unity
Integration Functionality
The Avaya Definity/PBXLink integration with Cisco Unity provides the following integration features:
• Call forward to personal greeting
• Call forward to busy greeting
• Caller ID
• Easy message access (a subscriber can retrieve messages without entering an ID because
Cisco Unity identifies the subscriber based on the extension from which the call originated; a
password may be required)
• Identified subscriber messaging (Cisco Unity identifies the subscriber who leaves a message during
a forwarded internal call, based on the extension from which the call originated)
• Message waiting indication (MWI)
Integrations with Multiple Phone Systems
Depending on the version, Cisco Unity can be integrated with two or more phone systems:
• Cisco Unity 4.0 and 4.1 can be integrated with a maximum of two phone systems at one time. For
information on and instructions for integrating Cisco Unity with two phone systems, refer to the
Dual Phone System Integration Guide at
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/integuid/multi/itmultin.htm.
• Cisco Unity 4.2 and later can be integrated with two or more phone systems at one time. For
information on the maximum supported combinations and instructions for integrating Cisco Unity
with multiple phone systems, refer to the Multiple Phone System Integration Guide at
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/integuid/multi/multcu42.htm.
Digital lines
RS-232 serial cables
Analog lines
P
hone system Cisco Unity serv
er
54394
PBXLink box #1
Add PBXLink
boxes as needed.
PBXLink box #2
PBXLink box #3