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Avaya Definity Gx/PBXLink Integration Guide for
Cisco Unity 4.0
Revised March 31, 2006
This document provides instructions for integrating the phone system with Cisco Unity.
Integration Tasks
Before doing the following tasks to integrate Cisco Unity with the Avaya Definity/PBXLink phone
system, confirm that the Cisco Unity server is ready for the integration by completing the applicable
tasks in the applicable Cisco Unity installation guide.
The following task lists describe the process for creating, changing, and deleting integrations.
Task List to Create the Integration
Use the following task list to set up a new integration with the Avaya Definity/PBXLink phone system.
If you are installing a new Cisco Unity server by using the applicable Cisco Unity installation guide, you
may have already completed some of the following tasks.
1. Review the system and equipment requirements to confirm that all phone system and Cisco Unity
server requirements have been met. See the “Requirements” section on page 2.
2. Plan how the voice messaging ports will be used by Cisco Unity. See the “Planning How the Voice
Messaging Ports Will Be Used by Cisco Unity” section on page 6.
3. Program the Avaya Definity/PBXLink phone system and extensions. See the “Programming the
Avaya Definity/PBXLink Phone System” section on page 8.
4. Install and configure the PBXLink box. See the “Setting Up the PBXLink Box” section on page 17.
5. Create the integration. See the “Creating a New Integration with the Avaya Definity/PBXLink Phone
System” section on page 29.
6. Test the integration. See the “Testing the Integration” section on page 33.
7. If you have a secondary server for Cisco Unity failover, integrate the secondary server. See the
“Integrating a Secondary Server for Cisco Unity Failover” section on page 37.