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BT PaperJet 35 UG – Issue 2 – Edition 2.1 – 17.02.05 – 6672
Machine will not send a document
Check that the document is not jammed.
The line may be busy. Wait until it is free and try sending again.
Machine will not receive a document
Check the reception mode. If it is set for manual reception you must lift the handset and press to begin
reception, see page 20.
Cannot copy a document
Check that the document is not jammed.
Remember when copying, you can only feed one sheet of paper at a time into the automatic feeder,
see page 27.
You may be using an unsuitable kind of paper, see page 17.
Blank sheets are printed when copying
You may be copying the blank side of the page. Feed in pages with the side to be copied facing away from you.
Error code is listed in a report
If there has been a specific problem sending or receiving a fax you may see an error code listed in the transmission
or activity report. To check what has caused the problem, see Error Codes below, page 62.
Cannot fix a recurring problem
Try unplugging your machine from the mains power, wait at least 10 seconds, then switch the power back on again.
If the fault continues, call the Helpline 0870 240 8026.
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