Filter
Top Products
Incoming Calls
answering..............................................15
forwarding..............................................22
sending to coverage..............................22
transferring.............................................16
L
Language
changing................................................25
LEDs
about......................................................11
Logging in to your telephone......................12
Logging in to your telephone extension......12
Logging out of your telephone extension........
12
Login as a guest user.................................12
Login
as agent.................................................13
Logout
as agent.................................................13
M
Messages
retrieving................................................21
Muting Calls................................................16
N
Navigation Arrows
right & left...............................................12
up & down..............................................12
O
Options & Settings......................................23
Options/Settings
about......................................................23
Outgoing calls
making a call..........................................14
making a call on a bridged line..............18
redialing a number.................................14
P
Paper Labels
about......................................................12
Phone Settings
about......................................................23
R
Redial..........................................................14
Redial Options
setting....................................................24
Ring Pattern
changing................................................25
S
SAC............................................................22
Scrolling and Navigation
about......................................................12
Show incoming calls
turning on or off......................................24
Skills...........................................................14
T
Telephone Stand
about......................................................12
Time format.................................................26
Transfer......................................................16
V
Voice mail
sending an incoming call.......................16
Voicemail
logging in...............................................21
W
Work state...................................................13
Work mode.................................................13
Index
28 Avaya Agent Deskphone 16CC User Guide