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Appendix L
Troubleshooting
System does
not receive
caller ID when
on a call
• Make sure you subscribe to caller ID with call waiting
features services provided by your local telephone
company. Caller ID features will work only if both you
and the caller are in areas offering caller ID service, and
if both telephone companies use compatible equipment.
Incomplete
messages
• If a caller leaves a very long message, part of it may
be lost when the system disconnects the call after four
minutes.
• If the caller pauses for more than seven seconds, the
system stops recording and disconnects the call.
• If the system’s memory becomes full during a message,
the system stops recording and disconnects the call.
• If the caller's voice is very soft, the system may stop
recording and disconnects the call.
Difficulty hearing
messages
• Press VOLUME to increase speaker volume.
System does
not answer after
correct number
of rings
• Make sure that the answering system is on (see page
52).
• If toll saver is activated, the number of rings changes to
two when you have new messages stored (see page 56).
• If the memory is full or the system is off, the system will
answer after 10 rings.
System
announces “Time
and day not set.”
• You need to reset the answering system clock (page 51).