AT&T TL74308 Telephone User Manual


 
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Appendix L
Troubleshooting
You may be able to improve the performance of your
cordless phone by installing your new telephone base
as far as possible from any other existing cordless
telephone system that may already be installed.
Other electronic products can cause interference to
your cordless phone. Try installing your phone as far
away from the following electronic devices as possible:
television sets, VCRs, or other cordless telephones.
Do not install this phone near a microwave oven or
on the same electrical outlet. You may experience
decreased performance while the microwave oven is
operating.
If your phone is plugged in with a modem or a surge
protector, plug the phone (or modem/surge protector)
into a different location. If this doesn’t solve the
problem, re-locate your phone or modem farther apart
from one another, or use a different surge protector.
Relocate your phone to a higher location. The phone will
likely have better reception when not installed in a low
area.
If the other phones in your home are having the same
problem, the problem is in your wiring or local service.
Contact your local telephone company (charges may
apply).
I hear other
calls while using
my phone
• Disconnect the telephone base from the telephone jack,
and plug in a different telephone. If you still hear other
calls, the problem is probably in your wiring or local
service. Call your local telephone company.
Make sure that the ringer is not turned off. Refer to the
section(s) on ringer selection in this user’s manual.
Make sure the telephone line cord is plugged securely
into the telephone base and the telephone jack. Make
sure the power cord is securely plugged in.
• The cordless handset may be too far from the telephone
base.
My cordless
handset does
not ring when I
receive a call