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Appendix L
Troubleshooting
CONNECTING...
displays on my
cordless handset
The batteries
will not hold a
charge
• If the cordless handset is in the charger and the charge
light does not come on, refer to The charge light is off
in this Troubleshooting guide.
• Charge the battery in the cordless handset for at least
16 hours. For optimum daily performance, return the
cordless handset to its base when not in use.
• If the battery is depleted, it may take approximately fourIf the battery is depleted, it may take approximately four
minutes to charge the handset before it can resume
display on the screen.
• You may need to purchase a new handset battery,
please refer to the Battery installation and charging
section of this user’s manual.
• Your phone might be malfunctioning. Please refer to
the Limited warranty section of this user’s manual for
further instruction.
• Ensure that the telephone base is powered up.
• Place the cordless handset in the telephone base for
one minute to allow the cordless handset and base to
resynchronize channels.
• Move the cordless handset closer to the telephone base.
You might have moved out of range.
• Reset the telephone base. Unplug the unit’s electrical
power. Wait for 15 seconds then plug it back in.
Allow up to one minute for the cordless handset and
telephone base to reset.
• Other electronic products can cause interference with
your cordless phone. Try installing your phone as far
away from these types of electronic devices as possible:
television sets, VCRs, or other cordless telephones.
• If there is no AC power, even if there are base batteries,
you may see this display.
I get noise,
static, or weak
signal even
when I’m near
the telephone
base
•
If you subscribe to high-speed Internet service (Digital
Subscriber Line - DSL) through your telephone line, you
must install a DSL filter between the telephone base
and the telephone wall jack (see page 6). The filter will
prevent noise and caller ID problems caused by DSL
interference. Please contact your DSL service provider
for more information about DSL filters.