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Appendix
Troubleshooting
My cordless
handset does
not ring when I
receive a call.
• Make sure that the ringer is not turned off. Refer to the section(s) on
ringer selection in this user’s manual.
• Make sure the telephone line cord is plugged securely into the tele-
phone base and the telephone jack. Make sure the power cord is
securely plugged in.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least 16 hours the
first time. For optimum daily performance, return the cordless hand-
set to the telephone base or charger when not in use. When the bat-
tery becomes completely depleted, make sure to charge it for at least
15 minutes before making a call.
• You may have too many extension telephones on your telephone line
to allow all of them to ring simultaneously. Try unplugging some of the
other telephones.
• The layout of your home or office might be limiting the operating
range. Try moving the telephone base to another location, preferably
on an upper floor.
• If the other telephones in your home are having the same problem,
the problem is in your wiring or local service. Contact your local tele-
phone company (charges may apply).
• Test a working telephone at the phone jack. If another telephone has
the same problem, the problem is the phone jack. Contact your local
telephone company (charges may apply).
• Other electronic products can cause interference with your cordless
telephone. Try installing your telephone as far away as possible from
electronic devices such as wireless routers, radios, radio towers,
pager towers, cellular telephones, intercoms, room monitors, televi-
sions, personal computers, kitchen appliances and other cordless
telephones.
• Your telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
• Re-install the battery, and place the cordless handset in the tele-
phone base or charger.
• Wait for the cordless handset to synchronize with the telephone base.
To be safe, allow up to one minute for this to take place.
My calls fade in
and out while
I’m using my
cordless hand-
set.
• Press the CHAN button while on a call until the interference has been
eliminated.
• Other electronic products can cause interference with your cordless
telephone. Try installing your telephone as far away from the follow-
ing electronic devices as possible: wireless routers, radios, radio
towers, pager towers, cellular telephones, intercoms, room monitors,
televisions, personal computers, kitchen appliances and other cord-
less telephones.
• Microwaves operate on the same frequency as your telephone. It is
normal to experience static on your telephone while the microwave
oven is operating. Do not install this telephone in the same outlet or
near the microwave oven.
I hear noise in the
cordless handset,
and none of the
keys works.
• Make sure the power cord is plugged in securely.