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32 AltiServ User Guide
Record your greeting and press # when finished. Example: “Hi, this is
Mary Smith. I am unable to answer your call at this time. Please leave
a detailed message and I will return your call promptly.”*
• 2 to record your Directory Name.
Record your full name and press # when finished.
• 3 to select which greeting to use (the system greeting or personal
greeting).
The following options, 4 and 5, are available only when Multiple Call
Waiting is enabled for your extension. See “Multiple Call Waiting” on
page 28. These features both require activation as discussed in the
preceding paragraph.
• 4 to record an Initial Greeting.
Callers will hear the Initial Greeting when placed in your personal
queue. Example: “Hi, this is Mary Smith. I’m on the other line at the
moment. If you would like to hold, please stay on the line. To leave a
message, press pound (#) at any time. Press 0 for the operator.”*
The system default Initial Greeting is: “<your directory name>ison
the phone and will be with you as soon as possible. You may hold or
press the # key to leave a message.”
• 5 to record a Subsequent Greeting.
Callers in your personal queue will hear the Subsequent Greeting
every 30 seconds. Example: “Hi, I’m still on the other line. Please
continue to hold or press pound (#) to leave a message. Press 0 for the
operator.”*
The system default Subsequent Greeting is: “<your directory name>
is still on the phone. You may continue holding or press # to leave a
message.”
*Even if you have recorded your personal greeting, the default system
greeting is used until you select and thus activate your personal greeting.
This also applies to the Initial and Subsequent greetings described below.
Changing your Password
To protect your voice mail system, memorize your password without
writing it down. Change your password frequently, and change it any time
you suspect it has been compromised.