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AltiServ User Guide 27
Voice Mail
About Passwords
A valid password must be 4 to 8 digits in length, and different from your
extension number. It can contain numbers or letters A- Z. The letters map
to numbers as follows:
Transfer to AltiGen Voice Mail System Feature
If the Auto Attendant is not active when you want to login from a remote
phone, you must have the operator or any other internal user transfer you
into AltiGen Voice Mail System. There are two ways to transfer users into
AltiGen Voice Mail System:
• Normally, anyone in the office is able to send an outside user into
AltiGen Voice Mail System by pressing FLASH #40 while connected
to the user.
•IfFLASH is disabled
2
, you can also login to AltiGen Voice Mail
System by pressing * during the voice mail greeting of any extension.
If you’re calling your own extension, you then enter your password. If
you’re calling someone else’s extension, press # to enter your
extension and then your password.
ReturningtoAutoAttendantfromtheAltiGenVoice
Mail System
After a remote login, you can dial 9 from the main menu to return to the
Auto Attendant, provided the Auto Attendant is configured and activated.
This allows you to access voice mail and also speak with or leave messages
for others on the same phone call. Even if you decide not to leave a
message, you can press 9 to return to the Auto Attendant.
Numbers Letters Numbers Letters
2 A,B,C,a,b,c 7 P,R,S,p,r,s
3 D,E,F,d,e,f 8 T,U,V,t,u,v
4 G,H,I,g,h,i 9 W,X,Y,w,x,y
5 J,K,L,j,k,l 1 Q,Z,q,z
6 M,N,O,m,n,o
2
FLASH may be disabled if the operator or user is using any TAPI third party
application that does not support it.