When you can’t reach someone
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Override lets you interrupt a person on a call. It is helpful in emergency
situations or when someone expects you to call with important news.
To bridge into a two-way call within your system:
1. Press q when you hear a busy signal.
2. To temporarily disconnect the third party and speak privately with
the person you called, press
q again.
3. To allow the original parties to carry on with their conversation,
hang up your telephone.
Note: Not all lines in your system can be overridden when busy —
check with your Customer Service Representative or System
Administrator. When you cannot interrupt a call, you hear a
reorder tone.
Override