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TROUBLESHOOTING
Severe noise interference.
The Caller ID does not display.
You cannot register the handset
at the base.
The handset doesn't
communicate with other
handsets.
An extra handset can't join
the conversation.
The base can't join the
conversation
Room Monitor feature does not
work.
The answering system does not
work.
Messages are incomplete.
• Keep the handset away from microwave ovens, computers, remote control toys, wireless
microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical
appliances.
• Move to another location or turn off the source of interference.
• The handset was picked up before the second ring.
• The call was placed through a switchboard.
• Call your local telephone company to verify your Caller ID service is current. There may be a
problem with your Caller ID service.
• Charge the battery pack for 15- 20 hours.
• De- register the handset (see “De- register the Handset” on page 28) and register the handset
(see “Register the Handset” on page 17).
• De- register the handset (see “De- register the Handset” on page 28 and register the handset
(see “Register the Handset” on page 17).
• Make sure that you have registered all handsets.
• Make sure there are not two handsets already using the conference feature.
• Make sure that another handset or base is not in privacy mode.
• Make sure that another handset is not in privacy mode.
• Make sure to place the handset (s) within the range of the base.
• Make sure the base unit is plugged in.
• Make sure that the answering system is turned on.
• Make sure that the message record time is not set toAnnounce only (see page 58).
• The incoming messages may be too long. Remind callers to leave a brief message.
• The memory may be full. Delete some or all of the saved messages.After a power failure,
the outgoing message is deleted.
• Record your greeting again. The default message should remain.
Symptom Suggestion
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