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Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve
your problem, visit our website for further information (www.uniden.com.au or www.uniden.co.nz).
Symptom Suggestion
The charge LED won't
illuminate when the handset
is placed in the cradle.
The audio sounds weak.
Can't make or receive calls.
The handset doesn't ring or
receive a page.
During power failure, can't
make or receive a call.
• Make sure the AC adaptor is plugged into the charger and wall outlet.
• Make sure the handset is properly seated in the cradle.
• Make sure the charging contacts on the handset are clean.
• Move the handset and/ or base away from metal objects or appliances and try
again.
• Make sure that you are not too far from the base.
• Make sure that you are not too far from the base.
• Make sure the line is not in use. If call is already using a line, you cannot use that line
to make another outside call.
• Check both ends of the base telephone line cord.
• Make sure the AC adaptor is plugged into the base and wall outlet.
• Disconnect the AC adaptor for a few minutes, and then reconnect it.
• De- register the handset (see “De- register the Handset” on page 28) and register
the handset (see “Register the Handset” on page 17).
• If power is off see Telephone Line Test without power on page 11.
• Make sure that you are not too far from the base.
• Charge the batteries in the handset for 15- 20 hours by placing the handset on
charging cradle.
• De- register the handset (see “De- register the Handset” on page 28) and register
the handset (see “Register the Handset” on page 17).
• Make sure to use corded base handset to make or receive a call.
• Make sure that TELline cord is connected firmly.
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