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ADDITIONAL INFORMATION
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
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The
ssttaattuuss
LED won’t light
when the handset is placed in
the base.
The audio sounds weak and/or
scratchy.
Can’t make or receive calls.
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• Make sure the AC adapter is plugged into the base and wall outlet.
• Make sure the handset is properly seated in the base.
• Make sure the charging contacts on the handset and base are clean.
• Make sure that the base antenna is in a vertical position.
• Move the handset and/or base to a different location away from metal
objects or appliances and try again.
• Press
cchhaann
to help eliminate background noise.
• Make sure that the handset is not too far from the base.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Reset the digital security code (See page 34).
• Make sure that the handset is not too far from the base.