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ADDITIONAL
INFORMATION
ADDITIONAL INFORMATION [ 59]
Symptom
The answering system does
not answer calls.
Messages are incomplete.
No sound on the main base
unit speaker during call
monitoring or message
playback.
Cannot access remote call-
in features from another
touch-tone phone.
If you still have a problem.
Suggestion
• Set the record time to either the one minute or four minute option.
• The memory may be full. Delete some or all of the saved messages.
• The incoming messages may be too long. Remind callers to leave a brief
message.
• The memory may be full. Delete some or all of the saved messages.
• Adjust the speaker volume on the main base unit.
• Make sure you’re using the correct PIN code.
• Make sure that the touch-tone phone you’re using can transmit the tone
for at least two seconds. If it cannot, you may have to use another
phone to access your messages.
• Call our customer hotline at 1-800-297-1023.
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