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If your phone is not performing to your expectations, please try these simple steps
before calling Uniden customer service at (800) 297-1023.
53
QUICK REFERENCE CHART
TROUBLESHOOTING
YOUR NEW PHONE
PROBLEM SUGGESTION
The charge light won’t
come on when the
handset is placed in
the base.
• Make sure the AC adapter is plugged into the base
and wall outlet.
• Make sure the handset is properly seated in the base.
• Make sure the charging contacts on the handset and
base are clean.
• Make sure that the base antenna is in a
vertical position.
• Move the handset and/or base to a different location
away from metal objects or appliances and try again.
• Check both ends of the base telephone line cord.
• Make sure the AC adapter is plugged into the base
and wall outlet.
• Disconnect the AC adapter for a few minutes, then
reconnect it.
• Place the handset back on the charging cradle for a
few seconds. The
status LED blinks indicating that
the phone has been reset.
• The Nickel-Cadmium battery pack may be weak.
Charge the battery on the base for 15-20 hours.
• Be sure the antenna in in a vertical position.
• The handset may be too far away from the base.
Place the base away from appliances or metal objects.
• Place the handset back on the charging cradle for a
few seconds. The
status LED blinks indicating that
the phone has been reset.
The audio sounds
weak and/or scratchy.
Can’t make or
receive calls.
The handset doesn’t
ring or receive a page.
EXS9995 11/9/00 15:55 Page 53