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ADDITIONAL INFORMATION[ 42 ] www.uniden.com
Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom
The charge/in use LED or
charge LED won't illuminate
when the handset is placed in
the main base or charging
cradle.
The audio sounds weak and/or
scratchy.
Can't make or receive calls.
The handset doesn't ring or
receive a page.
Suggestion
• Make sure the AC adapters are plugged into each charging cradle and wall
outlet.
• Make sure both handsets are properly seated in each charging cradle.
• Make sure the charging contacts on both handsets are clean.
• Move the handset and/or main base to a different location away from metal
objects or appliances and try again.
• Press the select/channel key to help eliminate background noise.
• Make sure that the handset is not too far from the main base.
• Re-register both handsets (see page 14).
• Check both ends of the telephone line cord.
• Make sure the AC adapter is plugged into the main base and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Make sure that the handset is not too far from the main base.
•Re-register both handsets (see page 14).
•The battery pack may be weak. Charge the battery for 15-20 hours.
•The handset may be too far away from the main base unit.
• Place the main base unit away from appliances or metal objects.
•Check the battery pack to insure there is a secure connection.
•Make sure ringer volume isn’t set to turned off.
UC427ZH (DXI986-2) 10/20/03 10:53 AM Page 42