Manage Mailbox
Change Your User Options
Strata CIX40 Voice Processing User Guide 07/06 55
Create or Record Over Your Busy Greeting
You can record your own custom busy greeting that plays when callers reach your
extension and it is busy. While your callers are listening to the busy greeting, they can
enter a different User ID, press
*
to hold (if configured for your mailbox by the System
Administrator), or remain on the line to leave a message.
Note Depending on the configuration of your telephone and telephone system,
Stratagy may not receive a busy tone when callers reach your extension. If
Stratagy doesn’t receive a busy tone, your selected personal greeting plays
instead.
If a custom greeting is not recorded, the default system busy greeting plays.
1. From the Main Menu,
press 3 Manage Mailbox.
Your voice mail system plays the Manage Mailbox
options.
2. Press 2 Change your User
Options.
3. Press 5 Record your Busy
Greeting.
Your voice mail system prompts you to record
your custom busy greeting.
4. Begin recording at the
tone. Press # when done.
5. (Optional) After
recording, you can press:
1 Review greeting The complete greeting plays.
2 Re-record
Press # when done.
The system prompts you to record at the beep.
3 Append recording
Press # when done.
The system prompts you to record at the beep.
The appended greeting plays after the already
recorded portion of the greeting.
4 Cancel recording The greeting is canceled. The system returns to
the previous menu.
9 Save recording Your voice mail system tells you that the greeting
has been saved and returns to the previous menu.