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Message Queues
Strata CIX40 Voice Processing User Guide 07/06 5
Note The Pending messages feature is available on a mailbox-to-mailbox basis.
Check with your System Administrator to find out if your mailbox is configured
for this feature.
When you press 1 from the Main Menu to play messages, your voice mail system
automatically accesses the New Message Queue. A new message begins to play
based on the type (urgent messages play first) and order received (FIFO/LIFO). If no
new messages exist, your voice mail system automatically accesses the Saved
Message Queue. If you are in the Saved Message Queue, you can toggle back to the
New Message Queue by pressing 77.
After you play the last message in the queue, your voice mail system prompts, “End of
messages.” You can choose to return to the top of the queue, go to the top of the other
queue, etc.
Saved Message Queue
Saved messages are messages that you saved or that were automatically saved by
your voice mail system at the end of the message.
Access the Saved Message Queue from the Main Menu by pressing 177 or from the
New Message Queue by pressing 77. Your voice mail system automatically accesses
the Saved Message Queue when no new messages exist. Saved messages play
based on order received (FIFO/LIFO).
After you play the last message in the queue, your voice mail prompts, “End of
messages.” You can choose to return to the top of the queue, go to the top of the other
queue, etc.
Note Ask your System Administrator to find out if your mailbox is configured with one
or two (New and Saved) message queue(s).