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Overview
2 Strata CIX40 Voice Processing User Guide 07/06
Overview
Your voice mail system manages multiple voice processing functions simultaneously
24-hours-a-day, 7-days-a-week.
Your mailbox is always available for callers to leave
private voice messages. In addition, you can update your greeting at your
convenience or send and receive messages from any tone-dialing telephone.
Callers control their own progress through the system. They no longer have to wait for
a person to answer the telephone. If your extension is busy or you do not answer,
callers can transfer to an operator, call another extension, or record a private, detailed
message.
A representative in your company has been assigned as the System Administrator for
the system. The System Administrator is responsible for configuring the system and
your mailbox to suit your company’s needs.
The configuration affects how and which features you can access. Whenever
possible, this guide provides information concerning feature exceptions and which
features may be configured to work differently.
You can access your mailbox from any tone-dialing telephone using your security
code. After you access your voice mail, you hear the number of messages you have in
your message queue(s), followed by a prompt from the Main Menu options (see
Figure 1). You can then:
• Listen to your messages
• Send or forward messages
• Reply to messages
• Manage your mailbox (e.g., change your greetings, create distribution lists, etc.)