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Sony Personal Entertainment Organizer PEG-TJ37/TJ27 US A-BTH-100-11 (1)
Table of Contents (Continued)
Symptoms Page
I cannot make a backup
I cannot make a backup of some data on my computer with the
HotSync
®
operation
Page 28
I cannot connect to the Internet
(for PEG-TJ37 only)
I cannot connect to the Internet via a wireless LAN (for PEG-
TJ37 only)
Page 29
The message “Incorrect setting” or “Certification is invalid”
appears
Page 31
The contents of websites cannot be displayed
(NetFront v3.1 for CLIE) (for PEG-TJ37 only)
Images are not displayed Page 32
All or some website contents are not displayed Page 32
It takes too much time to download the contents of a website Page 32
I cannot access a certain website Page 33
I cannot use e-mail (CLIE Mail)
I cannot send or receive e-mail messages
I cannot send or receive e-mail messages Page 34
The message “Account is invalid” or “Incorrect password” is
displayed
Page 34
I cannot synchronize the data between CLIE Mail and e-mail
software, such as Outlook Express, on my computer
Page 35
Other problems
I cannot synchronize the mail data with the e-mail software on
my computer
Page 35
Problems with the CLIE Update Wizard
Installation problems
Modules are not installed on my CLIÉ
™
handheld. Page 36
01US01COV.book Page 6 Monday, December 8, 2003 11:33 AM