5
Sony Personal Entertainment Organizer PEG-TJ37/TJ27 US A-BTH-100-11 (1)
Symptoms Page
My CLIÉ handheld does not activate the right feature when I
tap a button or screen icon
Page 17
I cannot display the menu when I tap (Menu) Page 17
I forgot my password
I forgot my password and my CLIÉ handheld is locked Page 18
I forgot my password and my CLIÉ handheld is not locked Page 18
HotSync
®
problems
I cannot perform a local HotSync
®
operation Page 18
I cannot start the HotSync
®
operation by tapping
(HotSync) on the HotSync screen
Page 20
I cannot cancel the HotSync
®
operation Page 21
It takes a long time to complete the HotSync
®
operation Page 21
Data cannot be synchronized with some applications Page 21
I cannot back up some data using the HotSync
®
operation Page 22
Palm
™
Desktop for CLIÉ does not start or cannot be
selected from the menu
Page 23
HotSync Manager does not start. (HotSync) is not
displayed in the task tray (Notification area) at the bottom
right of my computer window
Page 23
If you still cannot perform the HotSync
®
operation Page 23
I cannot perform a HotSync
®
operation via a modem Page 24
I cannot perform a HotSync
®
operation via a wireless LAN
(for PEG-TJ37 only)
Page 26
I cannot perform the IR HotSync
®
operation Page 26
I cannot beam data
Verify the following first Page 27
An error message is displayed indicating insufficient memory
when I receive data/files via beaming
Page 28
Continued on next page
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01US01COV.book Page 5 Monday, December 8, 2003 11:33 AM