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Sony Personal Entertainment Organizer PEG-TJ37/TJ27 US A-BTH-100-11 (1)
You cannot perform the HotSync
®
operation before
you install Palm
™
Desktop for CLIÉ on your computer
If you perform the HotSync
®
operation before you install the CLIÉ handheld
drivers on your computer, other drivers may be installed on your computer and
a problem may occur in your computer system.
Make sure you install Palm
™
Desktop for CLIÉ before performing the
HotSync
®
operation.
Do not use a USB hub
If you connect your CLIÉ handheld to your computer via a USB hub, you may
not be able to perform the HotSync
®
operation properly. Make sure you
connect the USB cable directly to a USB port of your computer.
Some computers have the hub function built into their internal circuitry.
Contact your computer manufacturer to check whether the USB port of your
computer is connected to an internal USB hub.
Check that the USB port of your computer is enabled
Test the USB port with another device, such as a USB mouse. If that device
does not work, check the BIOS setting of your computer.
In addition, check the setting in the Device Manager: Right-click [My
Computer] and select [Properties] from the menu. (If you are using Windows
2000 Professional/Windows XP, click [Hardware].) Click [Device Manager]
and check that [USB controller] is displayed in the Device Manager window.
If USB controller is not displayed
b For details, refer to the manual of your computer.
Verifying your CLIÉ handheld
B Check that you enter the correct phone number.
B If you use a call waiting feature on your service line, select [Disable call
waiting:] to enter the correct number in the Phone Setup screen which is
displayed by tapping the box next to [Phone:] in the Preferences screen
for [Network].
HotSync Manager does not start. (HotSync) is not displayed in
the task tray (Notification area) at the bottom right of my
computer window (continued)
I cannot perform a HotSync
®
operation via a modem
01US01COV.book Page 24 Monday, December 8, 2003 11:33 AM